Text Message (SMS) Payment Notifications

Text Message (SMS) Payment Notifications

Program: Swipe Again Failed-Payment Text Notifications, sent from +1 (331) 239-0820.

Who sends these messages

Swipe Again is a failed-payment recovery service for subscription businesses ("merchants"). When a merchant uses Swipe Again and one of the merchant's subscription payments fails, Swipe Again sends text-message reminders about that failed payment on the merchant's behalf and in the merchant's name, as the merchant's service provider. Before we send for a merchant, the merchant authorizes Swipe Again at signup (app.swipeagain.com/signup) to send payment-failure text notifications to its customers on its behalf, and warrants that its customers provided their mobile numbers and received notice that payment-related texts may be sent.

How you opt in

You receive these messages only if you are a customer of a merchant that uses Swipe Again and you provided your mobile phone number to that merchant for your subscription account (for example, at the merchant's checkout or in your account with the merchant's billing platform, such as Stripe or Recharge) and agreed to the merchant's terms, which include communications about your subscription and payments. Swipe Again obtains your number from your subscription account with the merchant's billing platform at the time a payment fails. Messages are limited to your own failed payment.

What you will receive

Up to 3 messages per failed payment, each with a secure link to update your payment method. These are account notifications about your subscription — never marketing or promotional messages. Message frequency varies (no messages unless a payment fails; up to 3 messages per failed payment). Message and data rates may apply.

Opt out / help

Reply STOP to opt out, HELP for help. Opt-outs are recorded and honored before any further message is sent. You can also contact support@swipeagain.com or ask your merchant to remove your number.

Your mobile information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. See our Privacy Policy.

Wireless carriers are not liable for delayed or undelivered messages.

Swipe Again · 2062 Zanes Creek Drive, Inman, SC 29349 · support@swipeagain.com

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