Loop Subscriptions Dunning That Recovers Failed Payments

Loop bills your subscribers. Swipe Again saves the ones whose payments fail.

Loop's built-in dunning flows send generic messages on a fixed rhythm, then stop. Swipe Again connects to your Loop account and runs branded, decline-aware dunning — email and SMS timed to why each payment failed, with a card-update path in every message — starting with the last 90 days of failures you already have.

What Loop's built-in dunning can't do.

Loop is a subscription platform, and its native dunning flows are a platform feature: templated messages on Loop's timing, and then a subscription that cancels itself quietly. What it doesn't do is read the failure. A card declined for insufficient funds wants a retry timed to payday; a card declined because it expired wants a card-update link, not a retry; a card declined with a hard "do not retry" code wants the card replaced, full stop. Treating all three the same is how recoverable subscribers become churn statistics.

The second gap is reach. Native dunning is email-only, written in the platform's voice, and it stops at the retry limit whether or not the subscriber ever saw it. Nobody's business should lose a subscriber who wanted to pay — over a message that landed in a spam folder. Our dunning management guide lays out the full discipline; this page is how it runs specifically on Loop.

How Swipe Again runs Loop Subscriptions dunning.

Failures flow in live. Loop's payment-failed event streams every failed order into Swipe Again the moment it happens, with its failure reason attached.

The response follows the decline code. Each failure is routed by cause: a timing problem gets follow-up timed to when the money is likely to be there; an expired or replaced card gets a secure card-update path through Loop's own customer portal instead of another reminder; a hard decline stops the noise. One honest mechanic: Loop exposes no retry endpoint, so Swipe Again never rebills a Loop subscription — Loop processes the renewals, and Swipe Again runs the recovery layer around them: the right message, the card update, the timing.

Follow-up sounds like you. Branded email on days 1, 3 and 7 — your name, your color, your voice — with SMS and voice available as opt-in channels. Every recovered dollar shows up in one dashboard, attributed to the attempt that won it.

Your backlog is worked, not written off. On connect, the last 90 days of failed Loop payments are pulled in automatically and put through the same sequences. The first recoveries usually come from failures that predate your signup.

Connect Loop Subscriptions in about two minutes.

01 — Paste an API token. In your Loop dashboard, go to Settings → API, copy your admin API token, and paste it into Swipe Again. (Loop requires its PRO plan for API access.) No code, no developer.

02 — Failures start flowing in. Loop sends Swipe Again a payment-failed event for every failed order, so each failure opens a recovery sequence the moment it happens — nothing else to configure on your side.

03 — You’re live. Loop’s dunning flows can stay on: Swipe Again’s branded follow-up runs alongside them, every subscriber touch carries your name, and every recovery Loop processes is tracked in one dashboard.

Then confirm Smart Recovery is on in your dashboard. Loop is one of nine platforms on the integrations page — the same recovery runs on all of them, and merchants with more than one stack see every dollar in one place. New to how Shopify subscription billing handles failures generally? Start with our Shopify dunning app guide, then come back here for the Loop specifics.

One flat price. Both products.

Swipe Again is $179/month flat ($1,799/year) — Loop Subscriptions dunning, cancel deflection, all nine platforms, no percentage of recovered revenue and no per-seat math. Full detail on the pricing page.

The guarantee: Recover $179 in 30 days, guaranteed — or Swipe Again is free the next 30 days. Recovered revenue means every failed payment collected while Swipe Again is active, from any recovery source, as defined in Section 3 of our Terms. How we count: how Swipe Again counts recovered revenue

Three ways to chase a failed Loop payment.

Loop's built-in dunning flows. Templated messages on a fixed rhythm, then the subscription cancels itself. They never read the failure reason, never time a message to a payday, and never look backward at the failures already sitting in your account. They are a platform feature, not a recovery system.

Percentage-of-recovery tools. Recovery apps that charge a share of every dollar they win back — outcome-based pricing, as their own FAQs describe it. The better they work, the more they cost, and the bill peaks in exactly the months your payment failures are worst.

Swipe Again. One flat $179/month, no percentage of recovered revenue. Branded dunning emails and SMS timed to the decline reason, a card-update path in every message through Loop's own portal, and the last 90 days of failed orders pulled in on connect — for the same flat price.

Card upfront · First charge day 15 · Cancel anytime

Questions, answered.

What software helps recover failed payments on Loop Subscriptions?

Swipe Again. It connects to your Loop account and runs the recovery layer: branded dunning emails on days 1, 3 and 7 plus SMS, each timed and worded by why the payment failed, with a secure card-update path through Loop’s own customer portal. Loop itself processes the renewals — Loop exposes no retry endpoint — and Swipe Again tracks every recovery in one dashboard. On connect it also pulls in your last 90 days of failed orders. One flat $179/month, no percentage of recovered revenue, with a 30-day guarantee: recover $179 in 30 days, or the next 30 days are free.

Does Swipe Again retry Loop charges itself?

No — and any tool that claims to is describing something Loop doesn’t offer. Loop exposes no third-party retry endpoint, so Swipe Again runs dunning and card updates, and Loop processes the payment. What changes is whether the subscriber hears from you, in your voice, with a way to fix the card, before the subscription dies quietly.

What happens to failures from before I connected?

They're pulled in automatically — the last 90 days of failed orders get worked through the same dunning sequences as new failures.

Do my subscribers see Swipe Again's name?

No. Dunning emails and card-update pages carry your name, your email address, and your brand color. Subscribers experience it as your store following up — because it is.