Churn Buster Pricing: What It Actually Costs

Churn Buster pricing starts at $269/mo — but that number buys you only half of what most subscription businesses assume it covers, and it does not stay at $269 as you grow. Dunning and cancel flows are sold as separate products, the fee is tiered on your monthly recurring revenue, and there is no self-serve trial to test any of it before you pay.

None of that makes Churn Buster a bad product. It is a mature platform, years into optimizing recovery, and it supports 15+ platforms. It does mean the honest question is not "what does it cost?" but "what does it cost for both jobs, at my size, a year from now?" This page works through the published numbers plainly.

The published entry price: $269 for one product, $430 for both

Churn Buster splits its offer into two products:

• Dunning — failed-payment recovery: retries and outreach when a renewal charge declines.
• Cancel flows — the save experience shown to a subscriber who clicks cancel.

At the entry tier, one product costs $269/mo. Both products together cost $430/mo. Note what the both-products price tells you: the second product is not included, and it is not a small add-on. Buying both costs $161/mo more than one ($430 − $269 = $161), which is roughly 60% on top of the single-product price.

Entry tier	Monthly	Annual (monthly × 12)
One product (dunning or cancel flows)	$269	$269 × 12 = $3,228
Both products	$430	$430 × 12 = $5,160

Most businesses comparing recovery tools need both jobs done — payments fail and subscribers click cancel, and the revenue leaks through both holes. So for a like-for-like comparison, $430/mo is usually the real starting number, not $269.

The MRR-tier mechanic: the fee grows with your revenue

The entry price is a floor, not a fixed price. Churn Buster prices on MRR tiers: as your monthly recurring revenue grows, you move up tiers and the fee rises with it. The published tier shape works out to roughly 0.1% of MRR — the bigger the business, the bigger the bill, whether or not your failed payments grow at the same rate.

That shape has a logic to it — a larger business recovers more dollars from the same recovery rate. But it also means success raises your cost. Every tier you climb re-prices the tool, and the number you budgeted at signup is not the number you will be paying once you have grown.

Worked totals at three business sizes

The examples below are illustrations built from the published tier shape — the $430 entry price for both products as a floor, and roughly 0.1% of MRR once that figure passes the floor. They are not quotes; your actual tier price is set by Churn Buster. They exist to show how the mechanic behaves at different sizes, with the arithmetic in the open.

Illustration 1 — $200,000/mo in MRR. 0.1% × $200,000 = $200. That is below the $430 entry floor, so the floor applies: an illustrative $430/mo for both products, and $430 × 12 = $5,160 per year.

Illustration 2 — $500,000/mo in MRR. 0.1% × $500,000 = $500. That passes the floor, so the illustrative fee is about $500/mo for both products, and $500 × 12 = $6,000 per year.

Illustration 3 — $800,000/mo in MRR. 0.1% × $800,000 = $800. The illustrative fee is about $800/mo for both products, and $800 × 12 = $9,600 per year.

Illustrative MRR	0.1% of MRR	Illustrative fee, both products	Illustrative annual total
$200,000/mo	$200	$430 (entry floor applies)	$5,160
$500,000/mo	$500	About $500/mo	$6,000
$800,000/mo	$800	About $800/mo	$9,600

Read the pattern, not the decimals: at four times the MRR, the illustrative annual cost rises from $5,160 to $9,600. That is the tier mechanic doing exactly what it is designed to do. Whether that trade is worth it depends on the recovery it produces — but you should walk in knowing the bill is built to climb.

What the price does not include: your time

There is no self-serve trial. Getting started runs through onboarding — about an hour on a call with their team — rather than connecting your platform and watching it work the same day. For some businesses that hand-holding is a genuine benefit: an experienced team reviews your setup with you. For others it is simply a slower, more committed start: a call, a sales process, and a tier price agreed before you have seen the product touch a single real failed payment of yours.

Factor that into the real cost. The first month's fee buys onboarding as much as recovery, and you cannot quietly test the tool on your own backlog first and decide from the results.

The flat-price contrast: Swipe Again at $179/mo

Swipe Again is failed-payment recovery software built for subscription businesses, priced the opposite way: $179/mo flat, or $1,799/yr. No MRR tiers. No percentage of recovered revenue. The price at $50,000/mo in MRR is the price at $800,000/mo in MRR — $179 × 12 = $2,148 per year on the monthly plan, against the illustrative $5,160 to $9,600 per year worked above.

The scope is also bundled rather than split. Decline-code-aware smart retries — up to 6 attempts over roughly 16 days, with hard declines never retried — branded dunning emails and card-update pages, text messages in the sequence, a 90-day backfill of your existing failed payments on connect, and cancel deflection with Discount, Pause, and Service offers are all included in the same $179. There is no second product to add.

Getting started is self-serve: a 14-day trial with card upfront, connect in about 2 minutes, across Stripe, Recharge, Seal Subscriptions, Skio, Loop Subscriptions, Chargebee, Recurly, Braintree, and Paddle. And the guarantee is stated plainly: "Recover $179 in 30 days, guaranteed — or Swipe Again is free the next 30 days". One month of recovered revenue covers the fee, or the next month costs nothing.

The honest trade-off runs both ways. Churn Buster is the more mature platform with the broader platform list, and if that depth is what you need, its tier pricing may be money well spent. What you are choosing between is a priced-on-your-growth bundle of two products with a guided start, and a flat $179 for both jobs with a self-serve start. For a head-to-head on features and fit, see Swipe Again vs. Churn Buster, the Churn Buster alternative page, and our comparison of the best dunning software. Current Swipe Again pricing is on the pricing page.

The bottom line

Churn Buster costs $269/mo for one product and $430/mo for both at the entry tier, and the fee rises on MRR tiers in roughly a 0.1%-of-MRR shape as you grow — illustratively about $5,160 a year at $200,000/mo in MRR and about $9,600 a year at $800,000/mo, before you count an onboarding call instead of a trial. Budget for the tier you are growing into, not the tier you are quoted at signup.

Frequently asked questions

How much does Churn Buster cost per month?

At the entry tier, $269/mo for one product — either dunning or cancel flows — and $430/mo for both products together. The fee is tiered on monthly recurring revenue, so it rises as your MRR grows, in roughly a 0.1% of MRR shape.

Are Churn Buster's dunning and cancel flows included in one price?

No. They are separate products. One product is $269/mo at the entry tier and both together are $430/mo, a difference of $161/mo. A business that needs failed-payment recovery and cancel deflection should budget for the both-products price.

Does Churn Buster offer a free trial?

No self-serve trial is offered. Getting started runs through onboarding of about an hour on a call with their team, so evaluation happens through their sales and onboarding process rather than by connecting your platform and testing it yourself first.

Why do the worked totals on this page say "illustrative"?

Because Churn Buster sets your actual tier price, and it can differ from a simple formula. The examples are built openly from the published facts — the $430 entry price for both products as a floor and the roughly 0.1% of MRR tier shape — with the arithmetic shown, so you can see how the pricing mechanic behaves at different sizes rather than treating the entry price as the whole story.

How does Swipe Again's pricing differ from Churn Buster's?

Swipe Again is $179/mo flat, or $1,799/yr, with no MRR tiers and no percentage of recovered revenue. Failed-payment recovery and cancel deflection are included in that one price, it starts with a self-serve 14-day trial, and it carries this guarantee: "Recover $179 in 30 days, guaranteed — or Swipe Again is free the next 30 days".